Documentation

Plans, credits & billing

ValidationApp uses two kinds of credit: a recurring subscription quota and optional one-time lifetime packs. Here is how they work together.

Subscription quota vs lifetime credits

A subscription gives you a validation quota that refreshes every billing period. Lifetime credit packs are one-time purchases that never expire and are drawn on once your subscription quota is used up — ideal for occasional spikes without upgrading your plan.

How credits are spent

Credits are consumed by the type of check you run:

  • Full verification (DT) deliverability and threat in one thorough pass — the most complete check.
  • Deliverability check (DC) mailbox, MX, and SMTP signals to confirm whether an address can receive mail.
  • Threat detection (TD) assigns a threat score/level to flag spam traps, disposable, and abusive addresses.

When does my quota reset?

Subscription credits reset on your subscription anniversary — the date you subscribed — not the first of the calendar month. The Billing page shows your next reset (or cancellation) date.

Managing your subscription

From the Billing tab you can:

  • Subscribe pick a plan and complete checkout. Flutterwave currencies (NGN, ZAR, GHS, KES) require card payment for subscriptions; renewals charge the saved card automatically.
  • Switch plan change tiers; the new plan takes effect at your next renewal with no charge today and no mid-cycle proration.
  • Cancel stop future renewals; you keep access and quota until the end of the current period.
  • Resume changed your mind? Resume a pending cancellation any time before the period ends to keep renewing.
  • Retry payment if a renewal payment fails, retry it from Billing to restore a past-due subscription.

Lifetime credit packs

Buy lifetime packs as a one-time payment from the Billing tab. They are added to your balance immediately and used automatically when your subscription quota runs out. They do not expire.

Currency and pricing

Prices are shown in your selected currency. Your country and currency (Settings → Localization) determine which gateway handles checkout: Stripe for USD, EUR, and GBP; Flutterwave for NGN, ZAR, GHS, and KES. Lifetime credit packs on Flutterwave may offer additional payment methods where supported.

Transaction history

Every payment — subscriptions, renewals, and lifetime packs — is listed in your transaction history on the Billing page, with status, amount, and date down to the minute.

Manage your profile and preferences under Account & settings.